Store Manager in Training Position

1 week ago


Exton, Pennsylvania, United States Insomnia Cookies Full time
About the Role:

We are seeking a highly motivated and experienced Store Manager in Training to join our team at Insomnia Cookies. As a Store Manager in Training, you will be responsible for leading our team of sales and customer service representatives, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Lead and manage a team of sales and customer service representatives
  • Ensure excellent customer service and sales growth
  • Supervise and train team members on sales and customer service techniques
  • Conduct regular team meetings and provide feedback
  • Monitor and analyze sales data to identify trends and opportunities
  • Develop and implement sales and customer service strategies to drive growth
Requirements:
  • At least 1 year of experience in a supervisory role within a restaurant or retail store
  • Prior experience conducting in-person interviews of hourly support staff
  • Prior Point of Sale (POS) systems experience
  • Ability to utilize MS Office, Word, and our Applicant Tracking System
  • Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun)
  • Must be 18 years of age or older and have legal eligibility for employment in the United States

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