Automotive Store Manager

4 weeks ago

Tampa, Florida, United States Tire Choice Auto Service Centers Full time
Job Description

The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro's vision to be America's leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests.

Compensation for this position is $55,000 to $67,000 based on experience and potential incentives.

Responsibilities:
  • Develop sales and technical teammates to produce a consistent 5-star Guest experience.
  • Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry.
  • Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty.
  • Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services.
  • Provide direction and oversight to other technicians and assist where needed with services/repairs.
  • Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
  • Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses.
  • Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory.
  • Audit courtesy inspections performed by teammates.
  • Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
  • Schedule guest appointments and assign teammates according to their skill level for and timely completion of vehicle services/repairs.
  • Achieve Monro's sales goals by properly informing and recommending tire and service products and sales promotions.
  • Attend to all guest needs in areas of sales, service, complaints, and adjustments.
  • Build guest relationships to maximize customer satisfaction, loyalty, and retention.
  • Assist teammates in conveying repair and service needs to guests.
  • Understand and adhere to company policies and procedures, Governmental standards including environment codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
  • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
  • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
  • Perform other duties as assigned and required.
Qualifications:
  • High School Diploma or equivalent.
  • Demonstrated leadership experience in a retail/sales environment.
  • Proven ability to manage, drive and deliver financial results while controlling costs.
  • Ability to influence and motivate a team to achieve set goals and objectives.
  • Ability to problem solve, manage inventory, merchandising, and customer service.
  • Communications skills to effectively communicate with teammates and guests.
  • Complete all Monro required training with the guidelines and timing provided.
  • Must possess a current valid driver's license and have a satisfactory Motor Vehicle Report (MVR)
  • Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant's explanation, and the relationship to the position sought in making its determination.
Profile Summary:
  • Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments.
  • Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
  • Business mentality with the drive to exceed established goals.
  • Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages.
  • Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment.
  • Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions.
  • Ability to effectively mentor, coach and develop teammates.
  • Ability to problem solve and resolve customer complaints.
Work Environment & Physical Requirements:

This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Store Managers must be able to complete the following but not limited to:

  • Ability to work flexible hours, days, evenings, weekends, and holidays.
  • Ability to work 52 hours per week.
  • Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.
  • Frequent standing and walking for long periods of time.
  • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting.
Additional Information:
  • Performance based incentives.
  • Paid vacation and holidays.
  • Reimbursement for ASE Certifications.
  • Reimbursement for State Inspection Licenses, where applicable.
  • 401k eligibility immediately upon hire.
  • Direct Deposit.
  • Employee Discounts.
  • Healthcare, Vision, and Dental.
  • Employee Access Perks.
  • Career Advancement Opportunities.

  • Automotive Store Manager

    3 weeks ago

    Tampa, Florida, United States Monro, Inc. Full time

    Job Summary:The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting,...

  • Automotive Service Representative

    4 weeks ago

    Tampa, Florida, United States Gettel Automotive Group Full time

    {"h1": "Job Title: Porter", "h2": "Job Summary", "p": "We are seeking a Porter to join our team at Gettel Automotive Group. As a Porter, you will be responsible for providing exceptional customer service and ensuring the showroom and lot are maintained in a neat and organized manner.", "ul": [{"li": "Proactively greet and assist all customers in a friendly...

  • Automotive Equipment Installer

    4 weeks ago

    Tampa, Florida, United States Automotive Development Group, Inc. Full time

    Job SummaryWe are seeking a skilled Automotive Equipment Installer to join our team at Automotive Development Group, Inc. As a key member of our team, you will be responsible for installing and maintaining automotive service equipment in dealerships, repair shops, and tire stores across the country.Key ResponsibilitiesInstall and maintain air compressors,...

  • Automotive Service Manager

    4 weeks ago

    Tampa, Florida, United States Mavis Tire Supply Full time

    Job Title: Automotive Service ManagerMavis Tires & Brakes at Discount Prices is seeking a highly skilled Automotive Service Manager to join our team. As a key member of our management team, you will be responsible for the efficient operation of our repair shop, ensuring the quality and timely completion of jobs that exceed customer expectations.Key...

  • Automotive Service Manager Position

    4 weeks ago

    Tampa, Florida, United States Express Oil Change & Tire Engineers Full time

    Job DescriptionExpress Oil Change & Tire Engineers is a leading provider of automotive maintenance services with over 350 locations across 21 states. As a Service Manager, you will be responsible for setting high standards of excellence and personifying our core values to support operations in the service department.This role involves creating a...

  • Automotive Service Assistant

    4 weeks ago

    Tampa, Florida, United States Mavis Tire Supply Full time

    Job SummaryWe are seeking a highly skilled and motivated Automotive Service Assistant to join our team at Mavis Tire Supply. As an Automotive Service Assistant, you will be responsible for providing exceptional customer service, assisting customers with tire selections and under-car repair services, and ensuring the efficient operation of the repair shop.Key...

  • Jiffy Lube Store Manager

    4 weeks ago

    Tampa, Florida, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    About Atlantic Coast Enterprises - ACE Jiffy LubeWe are a full-service lubrication, fluid, and automotive maintenance center dedicated to creating customers for life through fast, friendly, clean, and professional service.Job DescriptionWe are seeking an exceptional leader to fill our full-time Store Manager position at a Jiffy Lube location in Tampa, FL....

  • Automotive Service Manager

    4 weeks ago

    Tampa, Florida, United States Meineke - 1227 Full time

    Job OverviewWe are seeking a highly skilled and experienced Service Advisor to join our team at Meineke - 1227. As a Service Advisor, you will be responsible for overseeing the service department, managing a team of automotive service professionals, and ensuring a high level of employee morale and customer satisfaction while maintaining profitability.Key...

  • Automotive General Manager

    4 weeks ago

    Tampa, Florida, United States Meineke Full time

    Job SummaryWe are seeking a highly experienced and motivated Automotive General Manager to lead our high-volume automotive dealership. As a key member of our team, you will be responsible for overseeing daily operations, recruiting and training staff, and driving sales and revenue growth.ResponsibilitiesOversee daily operations and ensure customer...

  • Automotive Service Manager

    3 weeks ago

    Tampa, Florida, United States Meineke Full time

    Service Advisor Job DescriptionWe are seeking a skilled Service Advisor to oversee the day-to-day operations of our service department. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.Key Responsibilities:Manage a team of automotive service...

  • Automotive Service Technician

    4 weeks ago

    Tampa, Florida, United States Mavis Tire Supply Full time

    About the PositionThe Automotive Assistant and Service Manager will be responsible for the efficient operation of the repair shop. This includes scheduling mechanics/technicians' work, ordering parts, ensuring the quality and timely completion of jobs, and exceeding customer expectations.The ideal candidate will have knowledge of under-car repairs,...

  • Automotive Sales Professional

    4 weeks ago

    Tampa, Florida, United States Gettel Automotive Group Full time

    Job SummaryAs a Sales Associate at Gettel Automotive Group, you will be responsible for providing exceptional customer service and sales experience to our clients. We are seeking a highly motivated and results-driven individual to join our team and contribute to our success.Key ResponsibilitiesAdhere to the Gettel University's sales process as taught to...

  • Automotive Repair Multi-Unit Leader

    4 weeks ago

    Tampa, Florida, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full time

    Job SummaryAtlantic Coast Enterprises, a leading provider of automotive repair services, is seeking an experienced Automotive Repair Multi-Unit Manager to oversee the daily operations of multiple Jiffy Lube vehicle service centers. As a key member of our management team, you will be responsible for leading a team of over 75 employees, translating executive...

  • Store Manager

    4 weeks ago

    Tampa, Florida, United States Qargo Coffee - Tampa International Plaza Full time

    Job SummaryWe are seeking a highly motivated and experienced Store Manager to lead our Qargo Coffee - Tampa International Plaza team. As a Store Manager, you will be responsible for overseeing the daily operations of the store, ensuring compliance with health and safety regulations, and maintaining a clean and hygienic environment.Key...

  • Automotive Service Manager

    4 weeks ago

    Tampa, Florida, United States Midas Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Assistant Manager to join our team at Midas. As a key member of our service department, you will be responsible for managing and directing all service department activities, including supervising technicians, managing inventory, and providing exceptional customer...

  • Automotive Finance Manager

    4 weeks ago

    Tampa, Florida, United States Jobot Full time

    Job Summary:We are seeking a highly skilled Controller to join our team at a leading automotive dealership. As a key member of our finance team, you will be responsible for overseeing the operations of the accounting department, including the design of an organizational structure adequate for achieving the department's goals and...

  • Automotive Finance Manager

    4 weeks ago

    Tampa, Florida, United States Jobot Full time

    Job SummaryWe are seeking a highly skilled and experienced Controller to join our finance team at a leading automotive dealership. As a key member of our team, you will be responsible for overseeing the operations of the accounting department, ensuring the smooth running of our multi-franchise dealership.ResponsibilitiesOversee the design and implementation...

  • Automotive Finance Manager

    4 weeks ago

    Tampa, Florida, United States Jobot Full time

    Job SummaryJobot is seeking a highly experienced Controller to lead our finance team at a leading multi-franchise automotive dealership. As a key member of our organization, you will be responsible for overseeing the accounting department, preparing financial statements, and ensuring compliance with government regulations.Key ResponsibilitiesOversee the...

  • Automotive Account Manager

    4 weeks ago

    Tampa, Florida, United States Peak Performance Team Full time

    Job Title: Business Development ManagerPeak Performance Team is seeking a highly motivated and experienced Business Development Manager to join our team. As a Business Development Manager, you will be responsible for acquiring, developing, and managing automotive accounts.Key Responsibilities:Prospect and acquire new automotive dealership accountsDevelop F&I...

  • Automotive Diagnostic Services Manager

    3 weeks ago

    Tampa, Florida, United States NSG Group Full time

    Job Summary:As an Automotive Diagnostic Services Manager, you will be responsible for performing all automotive diagnostic work, including windshield scan tool target assembly and setup, required measurements, pre and post scanning of vehicles, pre and post test driving of vehicles, and troubleshooting as needed. You will also be responsible for adequately...