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Automotive Service Advisor

4 weeks ago

Tampa, Florida, United States Greenway Automotive Full time
Job Summary

We are seeking an experienced Service Advisor to join our team at Greenway Automotive Group in Tampa, FL. As a Service Advisor, you will be responsible for selling, identifying, and documenting service, maintenance, and repair services for customers. You will work closely with customers and technicians to identify required maintenance and advise on necessary and recommended services.

Key Responsibilities:
  • Works with customers and technicians to identify required maintenance
  • Advises customers on necessary and recommended services
  • Offers additional services and repairs to customers
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
  • Estimates cost of mechanical, electrical, or other repairs
  • Schedules appointments with customers
  • Meets dealership's standards for repair and order production
  • Maintains CSI at or above Company standards
Requirements:
  • 3 years of previous experience in automotive or customer service industries
  • Working knowledge of the mechanical operations of vehicles
  • Excellent interpersonal, customer service, and organizational skills
  • Ability to understand and follow instructions
  • Ability to communicate effectively with customers and company personnel
What We Offer:
  • Employee purchase and discount program
  • Employee referral program
  • 401(K) Retirement savings plan
  • Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
  • Paid Vacation
  • Excellent opportunities for growth and internal promotions