Technology Asset Management Specialist

5 days ago

Powder Springs, Georgia, United States Cox Full time
Job Title: Technology Asset Analyst

The Technology Asset Analyst plays a crucial role in the day-to-day management of the Configuration Management Database (CMDB), which serves as the authoritative source of information for all technology assets and their relationships.

Key Responsibilities:
  • Ensure the accuracy, completeness, and consistency of CMDB data, and support the development and implementation of data quality processes, reviews, and audits.
  • Collaborate with other teams across the organization to promote the effective and efficient use of CMDB data for various purposes, such as incident management, change management, information security, asset management, and more.
  • Contribute to the expansion of CMDB capabilities, including integrating new data sources, enhancing data models, and improving data visualization and reporting.
Responsibilities:
  • Perform daily operations and maintenance of the CMDB, including discovering, loading, updating, deleting, and verifying data, resolving data discrepancies and errors, and maintaining data standards and policies.
  • Develop and implement data quality processes, reviews, and audits to ensure the integrity, validity, and reliability of CMDB data.
  • Partner with other IBT teams to understand their data needs and requirements, and provide guidance and support on how to access, use, and leverage the CMDB data for various business and technical objectives.
  • Identify and implement opportunities to improve CMDB data quality, usability, and value, such as adding new data attributes, enhancing data relationships, and enriching data sources.
  • Support the expansion of CMDB capabilities, including integrating new data sources, enhancing data models, and improving data visualization and reporting.
  • Provide training and documentation on CMDB processes, tools, and best practices to IBT team members and stakeholders.
  • Stay updated on the latest trends and developments in the field of configuration management and technology asset management, and recommend and adopt best practices and standards.
  • Identify how emerging technologies like AI and machine learning can be leveraged to expand and enhance the capabilities of the CMDB.
Requirements:
  • Strong communication and collaboration skills, with the ability to work effectively with diverse teams and stakeholders.
  • Self-motivated and proactive, with the ability to manage multiple tasks and prioritize effectively.
  • Minimum Qualifications:
    • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline and 2 years' experience in a related field.
    • The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field.
    • At least 2 years of experience in configuration management, technology asset management, or related field.
    • Experience and knowledge in using and administering CMDB tools.
    • Strong knowledge of ITIL framework and best practices, especially in the areas of configuration management, asset management, and service management.
    • Excellent data analysis and problem-solving skills, with proven ability to transform raw data into valuable insights.
    Preferred Qualifications:
    • Certifications such as ITIL, CISA, or Security+.
    • ServiceNow Discovery experience.
    Compensation:

Compensation includes a base salary of $64,400.00 per year. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.

Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members.

Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech, and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all.

Ready to make your mark? Join us today.

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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