Quality Assurance Manager

4 weeks ago

Peoria, Illinois, United States Natural Fiber Welding, Inc. Full time
About NFW

NFW is a pioneering company in the field of circularity, dedicated to creating plastic-free performance materials. Our platform serves a wide range of industries, from fashion and footwear to automotive and upholstery. We embed our technology seamlessly into existing supply chains, enabling iconic brands to design and scale products with high-performance, plastic-free materials.

As a Quality Assurance Manager at NFW, you will be responsible for owning all aspects of global supplier relationships that impact the Cost of Quality (COQ). You will measure, prevent, react, and enforce processes and procedures to manage suppliers reactively and proactively. This includes initial selection and qualification of suppliers, continuous improvement and development throughout the life-cycle of the supplier, cross-functional support for all related programs, and triage to permanent solutions.

Responsibilities:
  • Participate in supplier selection and monitor performance, identifying areas of improvement and leading team activity.
  • Work closely with procurement and engineering on supplier development and new product introductions, ensuring suppliers are capable of meeting requirements.
  • Develop and monitor metrics for suppliers, including supplier corrective actions, responsiveness, and speed to problem resolution.
  • Promote the use of process development and controls, such as PFMEA, Control Plans, Preventative Actions, and PPAP.
  • Require frequent travel to suppliers to understand their processes and controls, verify controls are executed as planned, and communicate issues encountered by NFW and work directly with the supplier to improve processes and material quality.
  • Interface with internal customers on quality issues and actively participate in failure analysis and corrective action efforts.
  • Own all aspects of proactive and reactive quality throughout the product lifecycle.
  • Lead problem definition and reactive problem-solving through containment, identification of root cause, and corrective action with SCAR (Supplier Corrective Action Report).
  • Perform annual audits to monitor supplier QMS (Quality Management System) compliance and effectiveness.
  • Lead qualification of alternate sources for mitigation of business risk, including expansion of supplier portfolio for commercial leverage, TOW (Transfer of Work), or NPI (New Product Introduction).
  • Manage supplier onboarding process and lead all functional participation for supplier launch of new products.
  • Identify areas for cost reduction across assigned supplier base, including internal supplier process, quality improvements, Variable Cost Productivity (VCP), and material usage.
  • Utilize LEAN manufacturing concepts to improve supplier processes to deliver on cost savings ideas, including reduction of waste and rework.

Requirements:
  • Bachelor's degree in Mechanical Engineering, Chemical Engineering, or Manufacturing Engineering.
  • Master's degree preferred.
  • Minimum 7 years of Quality and/or Technical experience in manufacturing environment in automotive/chemical/textile or related industry, of which 1-2 years at a supervisor or manager level.
  • ASQ CQE or SQP or equivalent certification preferred.
  • Hands-on experience with ISO 9001, IATF16949, or equivalent quality management systems and tools.
  • Hands-on experience on supplier assessment, qualification, audit, and management.
  • Experienced with problem-solving tools and techniques, such as 8-D, 5 Whys, 7 Ways, Fishbone, Pareto, Six Sigma, and part qualification processes (First Article, PPAP).
  • Strong background in applying statistical tools for process and product development and control, such as Process Capability, Control Plans, SPC, and Process Failure Mode Effects Analysis (PFMEA).
  • Strong project management skills are required.
  • Demonstrated ability to independently develop, manage, and implement project plans both globally and domestically.
  • Skilled and experienced with reading and understanding prints, specifications, dimensions, and tolerances.
  • Demonstrated Lean Manufacturing experience.
  • Ability and willingness to travel domestically and internationally.
  • Excellent communication skills, both verbal and written.
  • Ability to fluently communicate in English (written and oral) required.

Physical Requirements & Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Frequently required to talk, hear, and see. Frequent use of hands to grasp, handle, or feel. Regular standing, walking, sitting, and reaching. Occasionally lift up to 10 pounds. Primarily operates in office, lab, and manufacturing environments. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets. Occasionally required to use personal protective equipment. Ability to travel to various locations, locally and internationally when required.

Equal Employment Opportunity Statement:
The Company is dedicated to building a diverse and inclusive team in which members of all backgrounds can contribute and thrive. In compliance with state and federal law, the Company does not discriminate in employment or administration of its programs and policies based on race, color, sex, national origin, religion, age, disability, marital status, sexual orientation, gender identity or expression, ancestry, or military service. Our policy reflects and affirms the Company's commitment to the principles of fair employment and the elimination of all unlawful discriminatory practices.

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