Customer Service Representative

2 weeks ago


Dickson, Tennessee, United States Hyatt Hotels Full time
Be Part of a Dynamic Team at Hyatt Hotels

At Hyatt, we're passionate about creating a workplace where everyone feels valued, respected, and empowered to be their best selves. As a Front Desk Agent, you'll play a vital role in delivering exceptional guest experiences and making every stay unforgettable.

Key Responsibilities:
  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Efficiently manage check-ins and check-outs, handling any issues or concerns with professionalism and poise.
  • Respond promptly to guest requests, resolving problems and addressing complaints in a courteous and respectful manner.
  • Stay up-to-date on all rates, packages, and promotions, providing expert advice to guests and colleagues alike.
  • Ensure seamless delivery of packages, mail, and messages, maintaining the highest standards of service and attention to detail.

As a Front Desk Agent at Hyatt, you'll have the opportunity to grow and develop your skills, working with a diverse team of professionals who share your passion for delivering exceptional guest experiences. If you're a people person with a passion for hospitality, we want to hear from you



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