Customer Service Representative

2 days ago


Biddeford, Maine, United States Lighthouse Credit Union Full time

We are seeking a highly motivated Customer Service Representative to join our team at Lighthouse Credit Union.

Company Overview

Lighthouse Credit Union is a leading financial institution dedicated to enriching and nourishing the lives of its members. With a strong commitment to community development, we strive to create a positive impact in the lives of those we serve.

Salary & Benefits

The successful candidate will be rewarded with a competitive salary of $20/hour, plus incentives, and a comprehensive benefits package including medical, dental, vision, 401k plan, and paid time off.

Job Description

This dynamic role involves providing exceptional customer service to our members while fostering relationships and promoting credit union products and services. Key responsibilities include:

  • Fulfilling member requests and identifying opportunities for growth
  • Interviewing loan applicants, closing loans, and cross-selling
  • Preparing and disbursing loans within lending limits and credit union guidelines
  • Accurately processing deposits, payments, withdrawals, and other transactions
Required Skills & Qualifications

To excel in this role, you must possess:

  • A minimum of 2 years' experience in a goal-driven sales environment
  • Previous cash handling experience
  • Ability to follow regulations and compliance standards
  • High School diploma or equivalent
Benefits We Offer

In addition to a competitive salary, we offer a range of benefits designed to support your personal and professional growth, including:

  • Employee loan discount
  • Student loan/tuition assistance program
  • Comprehensive medical/dental/vision benefits
  • PTO and paid federal holidays
  • Weekly paychecks
  • 401k plan with employer match/profit sharing
  • Participation in the Retail Sales Incentive Program
Equal Opportunity Employer

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