Front Desk Support
7 days ago
We are seeking a highly organized and friendly part-time Receptionist to join our brand new Great Clips Mill Creek Plaza salon. The successful candidate will be responsible for ensuring a smooth and welcoming experience for our clients from the moment of check-in to the completion of their service.
Key Responsibilities:
- Greet clients and visitors in a professional and friendly manner.
- Answer phone calls and respond to client inquiries in a timely and courteous manner.
- Maintain a clean and organized salon environment, including laundry and sweeping as needed.
- Provide exceptional customer service to ensure client satisfaction.
- Assist with administrative tasks as needed to support the salon team.
Requirements:
- Warm and welcoming communication skills to greet clients.
- Ability to communicate and educate clients on Great Clips processes, Online Check-in, and the Wait Time Monitor.
- Efficient processing of transactions and issuance of receipts.
- Basic knowledge of retail products and ability to make recommendations.
- Strong organizational skills to manage the flow of customers between check-in and service.
- Maintenance of cleanliness and sanitation of the front desk and lobby area.
- Ability to answer phone calls and manage phone messages.
- Knowledge of salon services and ability to inform clients about available services.
- Ability to update client records with contact information.
- Support of stylists in maintaining salon cleanliness and sanitation.
- Commitment to work a flexible schedule, including peak times.
- Dedication to providing exceptional customer service.
- Ability to work in a fast-paced environment and efficiently resolve client issues.
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Customer Service Representative
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Biddeford, Maine, United States Great Clips Mill Creek Plaza Full timeCustomer Service RepresentativeWe are seeking a friendly and organized part-time Customer Service Representative to join our team at Great Clips Mill Creek Plaza. As a Customer Service Representative, you will be responsible for greeting clients, ensuring a smooth and welcoming experience for all visitors, and providing excellent customer service.Greet...
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Receptionist
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Biddeford, United States Great Clips Mill Creek Plaza Part timeGreat Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. We are seeking a friendly and organized part time receptionist to join our brand new salon. As the receptionist, you will be responsible for greeting clients, and ensuring a smooth and...
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