Digital Operations Analyst

5 days ago


Jacksonville, Florida, United States Venus Fashion Inc Full time

About the Role

The Digital Operations Analyst will be responsible for managing and maintaining the daily operations of the Ecommerce website, ensuring projects are completed efficiently. This role involves effective communication with both internal and external Development and QA teams, as well as providing regular updates on the progress of various initiatives.

Key Responsibilities

  • Lead, organize and manage Ecommerce website initiatives through completion.
  • Prioritize tasks based on the customer and business impact.
  • Establish and maintain robust communication process with internal and external teams.
  • Manage relationships with external and internal development teams.
  • Submit Web tickets for issues, bugs, and enhancements and participate in website QA process.
  • Participate in changing, editing and updating website digital assets when required.
  • Deliver regular updates on the status of all initiatives to the leadership team.
  • Partner with development to build a robust project release process, with upgraded QA/Testing.
  • Conduct development release audits to ensure functionality is working as intended.
  • Ensure accuracy of all initiative tracking, prioritization, and reporting on regular basis.
  • Make recommendations to improve website experience for our customers.
  • Work with leadership to address any current and future gaps and issues, in a timely fashion.
  • Partner with internal and external teams to ensure accurate costs and timing for initiatives.

Requirements

  • Previous experience with ERP systems or similar platforms commercially available.
  • Strong computer skills including MS Word, Excel, Outlook, & PowerPoint.
  • Highly organized, detail-oriented, and time management capabilities.
  • Strong mathematics and number acumen.
  • Strong written and verbal communication skills.
  • Excellent technical, analytical, and problem-solving skills.
  • Customer oriented mindset.

About Venus Fashion Inc

Venus Fashion Inc is a leader in stylish, on-trend designs in women's clothing, swimwear and lingerie. Founded in 1982, the Florida-based brand pioneered swim separates and continues to drive newness in fit, fabric and design across all categories. Made for everybody, the collection is offered in a full range of sizes from 2-24. Venus Fashion Inc is committed to inclusivity, as well as socially- and environmentally-responsible business practices that positively impact both people and the planet.


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