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Retail Sales Representative

2 months ago

Gaithersburg, Maryland, United States Audicus Full time
About the Role

Audicus is a pioneering health-tech company revolutionizing the hearing aid industry with a cutting-edge tele-health solution. We're seeking an experienced Retail Sales Associate to join our dynamic team of mission-driven professionals.

Key Responsibilities
  • Provide exceptional consultative sales experiences to in-store customers, educating them about our innovative hearing solutions.
  • Effectively communicate our unique value proposition and mission to prospective customers, fostering strong relationships and driving sales growth.
  • Develop and implement strategies to increase sales and conversion rates, staying up-to-date with industry trends and best practices.
  • Offer expert guidance and support to customers throughout their hearing journey, ensuring a seamless and satisfying experience.
  • Become a product expert, staying well-versed in areas related to hearing aids, hearing loss, and hearing health to deliver a best-in-class experience.
  • Contribute valuable insights to operations, sales, and marketing teams to inform decision-making, drive change, and enhance customer satisfaction.
  • Provide basic customer support to customers who require assistance or have questions.
Requirements
  • 2+ years of experience in retail sales, with a proven track record of driving store traffic and promoting products.
  • Excellent customer service skills, with a consultative approach to supporting customers.
  • Ability to consistently drive results, adapt to changing circumstances, and contribute to a collaborative team environment.
About Audicus

Audicus is a mission-driven company dedicated to empowering individuals with hearing solutions. We offer a dynamic work environment, opportunities for growth, and a chance to make a meaningful impact in the lives of our customers.

Benefits
  • Medical, dental, and vision coverage through Aetna.
  • 401K plan, telehealth services, commuter benefits, paid parental leave, paid vacation days, and paid sick leave.