Help Desk Specialist

4 weeks ago


Raleigh, North Carolina, United States TEKsystems Full time
Job Title: Help Desk Technician

We are seeking a skilled Help Desk Technician to join our team at TEKsystems. As a Help Desk Technician, you will be responsible for providing technical support to our clients, troubleshooting issues, and resolving problems in a timely and efficient manner.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
  • Document and track technical issues and resolutions
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements

Requirements:

  • 2+ years of experience in a help desk or technical support role
  • Strong technical skills, including knowledge of hardware, software, and network connectivity
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications.


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