Operations Specialist

2 weeks ago


Nashua, New Hampshire, United States Triangle Credit Union Full time
{"Job Title": "Operations Specialist", "Job Summary": "We are seeking an experienced Operations Specialist to join our team at Triangle Credit Union. As a key member of our Operations Department, you will play a critical role in supporting the financial management and operations of our Credit Union.

Responsibilities:

* Provide exceptional support to our members and vendors through effective communication and problem-solving skills.
* Maintain accurate and up-to-date records and reports to ensure compliance with regulatory requirements.
* Collaborate with project leads and other functional areas to achieve business objectives.
* Develop and maintain strong relationships with external vendors to ensure seamless operations.
* Analyze and resolve debit card issues, working closely with our ITM/ATM program vendors.
* Perform daily tasks to support ACH processing, stop payments, and written statements of unauthorized debt.
* Reconcile general ledger accounts monthly and balance associated invoices.
* Monitor vendor expenses and provide cost-saving suggestions to minimize costs.
* Provide periodic reports to management on trends and usage related to debit cards, ITMs, and ATMs.

Requirements:

* 1-3 years of experience in a similar or related role.
* High school education or GED.
* Excellent interpersonal and communication skills.
* Ability to operate general office equipment and knowledge of Windows operating systems.
* Physical requirements include working in an office and remote hybrid environment.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Triangle Credit Union is an Affirmative Action/Equal Opportunity Employer and welcomes applications from diverse candidates.
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