Operations Specialist

2 weeks ago


Nashua, New Hampshire, United States Triangle Credit Union Full time
{"Job Title": "Operations Specialist", "Job Summary": "We are seeking an experienced Operations Specialist to join our team at Triangle Credit Union. In this role, you will be responsible for supporting the financial management and operations of the Credit Union through the maintenance of records and reports. You will also perform routine tasks as directed by the Operations Department and serve as the primary point of contact for the ITM/ATM program with our external vendors.", "Key Responsibilities": "
  • Act as the primary contact for the Branches, Contact Center, and other member-facing departments for the research and resolution of debit card issues.
  • Work with vendor-supplied software to troubleshoot concerns with debit card performance.
  • Manage gift card stock and perform daily tasks to support ACH processing, stop payments, written statements of unauthorized debt, and the creation and processing of ACH origination batches.
  • Reconcile various general ledger accounts monthly and maintain ATM/ITM performance through effective monitoring and communication with branches and service providers.
  • Monitor associated vendor expenses and provide periodic reports to management regarding trends and usage relating to debit cards, ITM, and ATM activities.
", "Requirements": "
  • One to three years of similar or related experience.
  • A high school education or GED.
  • Ability to operate general office equipment and knowledge of Window operating systems.
", "Company Overview": "Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. We are committed to providing a work environment that is inclusive and respectful of all employees.", "Equal Opportunity Employer": "Triangle Credit Union is an Equal Opportunity Employer and welcomes applications from diverse candidates.", "Contact Information": "For more information, please contact the Human Resources Department at [insert contact information]."}
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