Operations Team Lead
3 weeks ago
We're seeking an experienced Operations Supervisor to lead our remote team in healthcare administrative services. As a key member of our organization, Healthcare Administrative Partners, you will play a critical role in ensuring the success of our medical billing operations.
About the Role
This is a supervisory position that requires strong leadership and communication skills, as well as the ability to prioritize tasks and manage multiple projects simultaneously. The ideal candidate will have excellent problem-solving skills, effective communication abilities, and experience in scheduling, team management, and employee development.
Responsibilities
- Direct employees in meeting quality on-time delivery requirements, addressing productivity and quality challenges, and communicating issues to senior managers.
- Schedule team assignments and ensure employees understand their responsibilities and delegated tasks.
- Monitor team productivity and provide feedback, training, mentorship, and counseling when necessary.
- Run department metric reports and monitor employee assignments for accurate and timely completion.
- Keep employees informed of process changes and department updates.
- Maintain timekeeping and personnel records.
- Complete performance evaluations for team members.
What We Offer
We offer competitive pay ($65,000 - $80,000 per year), health insurance, dental insurance, vision insurance, a retirement plan, paid time off, flexible schedule, and philanthropy.
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