Chief Retail Operations Manager
6 hours ago
At Petco, we're passionate about pets. We believe in creating a better world for pets, pet parents, and people.
Job SummaryWe're seeking an experienced Chief Retail Operations Manager to lead our retail operations team at Petco. As a key member of our leadership team, you will be responsible for driving sales growth, improving operational efficiency, and ensuring exceptional customer service across all stores.
Responsibilities- Lead the development and implementation of retail operations strategies to drive sales growth, improve profitability, and enhance customer experience.
- Collaborate with cross-functional teams to align on business objectives, share best practices, and identify areas for improvement.
- Develop and maintain a high-performing team by providing coaching, training, and performance management.
- Analyze sales data, market trends, and competitor activity to inform strategic decisions and drive business results.
- Implement process improvements to increase efficiency, reduce costs, and enhance customer satisfaction.
To succeed as our Chief Retail Operations Manager, you'll need:
- A minimum of 5 years of experience in retail operations or a related field.
- Proven track record of driving sales growth, improving operational efficiency, and enhancing customer experience.
- Strong leadership and management skills, with the ability to coach, train, and develop high-performing teams.
- Excellent analytical and problem-solving skills, with the ability to analyze complex data sets and drive business insights.
- Ability to communicate effectively with diverse stakeholders, including employees, customers, and suppliers.
We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, plus benefits and bonus opportunities.
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