Frontline Customer Experience Specialist
5 days ago
This Customer Service Representative position offers an exciting opportunity to deliver exceptional customer experiences, operate equipment efficiently, and prepare high-quality products. The ideal candidate should possess excellent communication skills and be able to work well under pressure.
Key Responsibilities:- Operate equipment to maintain efficiency and quality standards.
- Stock ingredients and prepare products according to recipe specifications.
- Receive and process telephone orders accurately and efficiently.
- Take inventory and complete associated paperwork to maintain accurate records.
- Clean equipment and facility regularly to maintain cleanliness and hygiene standards.
Requirements and Qualifications:
- You must be 16 years of age or older.
- General Job Duties For All Store Team Members:
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
- Essential Functions/Skills:
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
Work Environment and Physical Requirements:
- Team members may be exposed to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
- Store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
- Sudden changes in temperature in work area and while outside.
- Fumes from food odors.
- Exposure to cornmeal dust.
- Cramped quarters including walk-in cooler.
- Hot surfaces/tools from oven up to 500 degrees or higher.
- Sharp edges and moving mechanical parts.
Additional Job Details:
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station.
Climbing: Required occasionally to stock shelves and to clean low areas.
Reaching: Performed continuously; up, down and forward.
Estimated Salary Range: $12-$15 per hour.
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