Hospitality Professional
4 days ago
We are seeking a Hospitality Professional to join our team at Vig West Loop LLC.
As a key member of our front-of-house staff, you will be responsible for delivering exceptional guest experiences through prompt and attentive service.
The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to multitask in a fast-paced environment.
- The estimated salary for this position is $16-$20 per hour.
- Able to work a variety of hours, including weekends and holidays.
- Comply with all systems, policies, and procedures as outlined in the Employee Handbook.
- Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations.
- SUCCESSFULLY COMPLETE ALCOHOL AWARENESS TRAINING AND/OR FOOD HANDLER TRAINING COURSE(S).
- Be committed to teamwork and have a pleasant attitude.
- Comply with all safety and sanitation guidelines.
- FOLLOW ALL STEPS OF SERVICE AS OUTLINED IN THE EMPLOYEE HANDBOOK.
- Have knowledge of all food and beverage menus in order to answer questions and provide the guest with what they want.
- Comply fully with all allergy, dietary restriction, and modification procedures.
- Maintain accurate guest orders and accurately account for all items ordered and delivered to the guest.
- Be proficient in the use of equipment including POS terminals, credit card terminals, coffee machines, etc.
- Achieve other duties as instructed by management when applicable.
- Maintain honesty and integrity in all aspects of employment.
- Safely move chairs and tables as needed.
- Communicate clearly and hospitably with guests and teammates.
- Effectively service multiple guests at multiple tables simultaneously.
- Able to carry multiple plates of food safely and cleanly.
- Able to use a tray to carry multiple drinks when applicable.
- Able to multitask while maintaining a calm and professional demeanor.
- Able to work in a space of varying noise, temperature, and crowd levels.
- Able to stand and/or walk for the duration of your shift.
- Able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general.
- Practice proper safety guidelines at all times.
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