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Customer Service Representative

2 months ago

Maspeth, New York, United States Dal-Tile Full time
About the Role

We are seeking a highly skilled and detail-oriented Customer Service/Warehouse Associate to join our team at Dal-Tile. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing inventory, and ensuring the smooth operation of our warehouse.

Key Responsibilities
  • Customer Service: Provide a high level of customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Inventory Management: Manage inventory levels, receive and process shipments, and maintain accurate records.
  • Warehouse Operations: Perform various warehouse duties, including receiving, stocking, and shipping products.
  • Order Fulfillment: Process customer orders, assemble and prepare products for shipment, and ensure timely delivery.
  • Inventory Control: Conduct regular inventory checks, identify discrepancies, and take corrective action.
  • Safety and Security: Maintain a safe and secure work environment, adhering to all safety protocols and procedures.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1+ years of customer service and warehouse experience required.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer software and equipment.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.