Care Coordinator

6 days ago

Georgetown, Texas, United States Unbound Now Full time
Job Title: Care Coordinator - North Austin

Unbound Now is seeking a highly skilled and compassionate Care Coordinator to join our team in North Austin. As a Care Coordinator, you will play a critical role in implementing our care coordination program, which aims to provide non-punitive, responsive, and high-quality services to commercially sexually exploited youth (CSEY) in the region.

Job Summary:

The primary functions of the CSEY Care Coordinator include:

  • Implementing Unbound Now's care coordination program in accordance with the Texas Office of the Governor's Child Sex Trafficking Team's expectations
  • Building consensus among regional partner agencies to establish protocols
  • Sharing 24/7 remote care coordination line with Lead Care Coordinator
  • Completing CSE-ITs as needed
  • Securing and retaining release of information and consent for care coordination services
  • Encouraging engagement of CSEY advocacy services
  • Facilitating rapid response meetings, service staffing meetings, and family engagement meetings
  • Scheduling and facilitating regular meetings of advisory councils in the service region
Responsibilities:

The Care Coordinator will be responsible for:

  • Developing and maintaining strong relationships with regional partners, including children's advocacy centers, CASA, CSEY advocacy agencies, DFPS, community-based care providers, medical providers, juvenile probation departments, law enforcement, and the district attorney's office
  • Facilitating partner commitment, consistency, and accountability
  • Completing all required training in a timely manner
  • Seeking and reviewing feedback from regional partners
  • Responding appropriately to allegations of abuse, including youth-to-youth sexual activity, taking allegations seriously, following mandatory reporting requirements, and reporting to the Care Coordination Program Director immediately
Requirements:

To be successful in this role, you will need:

  • A Bachelor's degree in social work or a related field
  • Experience working with youth who have experienced commercial sexual exploitation
  • Experience working collaboratively with regional partner agencies
  • Proficient in facilitating awareness presentations and trainings
  • Excellent verbal and written communication skills to articulate complex ideas clearly, especially in challenging and complex environments
  • Demonstrated history of achieving positive outcomes through effective group facilitation and stakeholder engagement in previous roles or projects
  • Ability to empathize with stakeholders' perspectives, navigate sensitive issues diplomatically, and build trust to facilitate open dialogue and consensus-building process
  • Experience with documentation in a cloud-based case management software
  • Experience facilitating protocol development
  • Trained and experienced in trauma-informed care
Working Relationships:

The Care Coordinator will work closely with:

  • Care Coordination Program Director
  • Regional partner agencies

Unbound Now is an equal opportunity employer and welcomes applications from diverse candidates. If you are passionate about making a difference in the lives of CSEY and have the skills and experience required for this role, please submit your application.

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