Banking Relationship Manager

3 days ago


New York, New York, United States Amalgamated Bank of NY Full time

We are seeking a Banking Relationship Manager to join our team at Amalgamated Bank of NY. As a key member of our contact center, you will be responsible for building strong relationships with our clients, understanding their needs, and providing personalized solutions.

Key Responsibilities
  • Fulfill customer service requests in accordance with policy and procedures.
  • Process stop payments, order statement copies, checks and Debit/ATM cards for various products.
  • Instruct customers with using Online Banking and assist with consumer and business related password resets.
Requirements
  • Minimum 3-5 years' experience within the Financial Services industry and/or Call Center environment.
  • High School Diploma or equivalent.
  • Experience dealing effectively with the public.

The estimated salary range for this role is between $41,500.00 - $51,000.00 per year, based on various factors including training, transferrable skills, work experience, business needs, and market demands.



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