Senior Manager, Technical Program Manager

4 weeks ago

Dinan, Bretagne, United States Capital One Full time
Lead Enterprise Machine Learning Initiatives

As a Senior Manager of Technical Program Management on Capital One's Enterprise Machine Learning team, you will execute on high-priority enterprise-level initiatives and influence across our organization.

Specifically, you will partner closely with product, engineering, data scientists, and other cross-functional teams to create roadmaps, scope programs aligning them with business priorities, define milestones and success metrics, and build scalable, secure, reliable, efficient ML products and platforms.

This role will be responsible for big-picture thinking, presenting to executive stakeholders, and holding engineering teams accountable for overarching delivery goals.

Pave the Way for TPM Discipline

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

Key Responsibilities
  • Strong technical backgrounds with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle
  • Exceptional communication and collaboration skills
  • Excellent problem-solving and influencing skills
  • A quantitative approach to problem-solving and a collaborative implementer to holistic solutions; a systems thinker
  • Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives
  • Deep focus on execution, follow-through, accountability, and results
  • Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done
  • Highly tuned emotional intelligence, good listener, and deep-seated empathy for teams and partners
  • Previous experience with machine learning (building models, deploying models, setting up cloud infrastructure and/or data pipelines) and familiarity with major ML frameworks such as XGBoost, PyTorch, AWS SageMaker, etc.
  • Manage program communications with key stakeholders at all levels across the company to enable transparency and timely information sharing
  • Serve as the connective tissue across functions, business units, bringing teams together to foster collaboration, improve decision-making, and deliver value for customers, end to end
Basic Qualifications
  • At least 5 years of experience managing technical programs
  • Bachelor's degree
Preferred Qualifications
  • 5+ years of experience designing and building data-intensive solutions using distributed computing
  • 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
  • 3+ years experience building highly scalable mobile products & platforms
  • 3+ years of experience with Agile delivery
  • 3+ years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact
  • 4+ years of technical program management experience
  • 2+ years of Machine Learning experience
  • Experience in building systems & solutions within a highly regulated environment
  • Bachelor's degree or higher in a related technical field (Computer Science, Software Engineering)
  • PMP, Lean, Agile, or Six Sigma certification

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