Healthcare Access Coordinator

3 weeks ago


Arlington, Virginia, United States Med-Metrix Full time

Job Description:
As a Patient Access Representative at Med-Metrix, you will play a critical role in ensuring seamless patient experiences. Your responsibilities will include greeting patients, verifying information, and assisting with medical records. You will be the first point of contact for many patients, making excellent communication skills essential.

About the Role:
This is a full-time position requiring a high school diploma or equivalent. A minimum of one year of customer service experience in a healthcare setting is preferred. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. Salary: $45,000 - $55,000 per year.

Responsibilities:
- Greet patients and visitors, addressing any complaints or concerns
- Verify patient information, including name, address, phone number, and insurance details
- Assist with registration, maintaining accurate records and ensuring confidentiality
- Provide exceptional customer service, responding to inquiries and resolving issues
- Collaborate with medical staff to ensure smooth patient flow
- Maintain a clean and organized workspace, adhering to HIPAA standards

Requirements:
- High school diploma or equivalent required
- Minimum one year of customer service experience in a healthcare setting preferred
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong organizational and time management skills



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