Healthcare Navigator
4 weeks ago
As a Patient Care Coordinator at InnovaCare Health, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
In this position, you will:
- Welcome patients and visitors, manage waiting rooms, and ensure timely access to care.
- Manage front desk workflow, communicate with medical assistants, and maintain accurate registration records.
- Assist patients with problem-solving, provide information on health services, and facilitate smooth transitions between departments.
- Collect patient payments, manage cashier operations, and balance daily deposits.
Requirements:
- High school diploma or equivalent required; 2-3 years of medical-related customer service experience preferred.
- Strong communication and interpersonal skills, with ability to work effectively in a team-oriented environment.
- Basic computer literacy, knowledge of electronic health records, and familiarity with ICD-10 and CPT coding.
- Ability to lift up to 50 pounds, stand or sit for extended periods, and use fine motor skills to operate equipment.
About InnovaCare:
InnovaCare Health is a dynamic physician-led healthcare provider dedicated to delivering exceptional patient care and promoting work-life balance for our employees. Our organization values diversity, inclusion, and community engagement, with a focus on public health education and philanthropic initiatives.
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