Healthcare Navigator

4 weeks ago


Arlington, Virginia, United States InnovaCare Full time
Estimated Salary: $45,000 - $60,000 per year

As a Patient Care Coordinator at InnovaCare Health, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

In this position, you will:
  • Welcome patients and visitors, manage waiting rooms, and ensure timely access to care.
  • Manage front desk workflow, communicate with medical assistants, and maintain accurate registration records.
  • Assist patients with problem-solving, provide information on health services, and facilitate smooth transitions between departments.
  • Collect patient payments, manage cashier operations, and balance daily deposits.

Requirements:
  • High school diploma or equivalent required; 2-3 years of medical-related customer service experience preferred.
  • Strong communication and interpersonal skills, with ability to work effectively in a team-oriented environment.
  • Basic computer literacy, knowledge of electronic health records, and familiarity with ICD-10 and CPT coding.
  • Ability to lift up to 50 pounds, stand or sit for extended periods, and use fine motor skills to operate equipment.

About InnovaCare:
InnovaCare Health is a dynamic physician-led healthcare provider dedicated to delivering exceptional patient care and promoting work-life balance for our employees. Our organization values diversity, inclusion, and community engagement, with a focus on public health education and philanthropic initiatives.

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