Customer Relationship Manager

4 days ago


Spring Hill, Florida, United States Richard Rizzolo - State Farm Agent Full time
Job Overview: We are seeking a highly motivated and results-driven Customer Relationship Manager to join our team at Richard Rizzolo - State Farm Agent. As a key member of our team, you will be responsible for building and maintaining strong relationships with customers, identifying opportunities to cross-sell and upsell, and developing strategies to increase sales revenue.

Salary: $45,000 - $65,000 per year, plus commission/bonus

Key Responsibilities:
Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Monitor customer satisfaction and develop strategies to improve customer experience.

Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Bilingual Spanish

What We Offer:
  • Salary plus commission/bonus
  • 401k
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Tuition reimbursement
  • Growth potential/Opportunity for advancement within my agency


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