Warehouse Customer Support Specialist

3 weeks ago


Spring Hill, Florida, United States Shively Diversified Management Services Full time
About the RoleAt Shively Diversified Management Services, we're committed to providing exceptional customer service and maintaining a positive work environment. As a Customer Service Representative/Warehouse, you'll play a vital role in achieving this goal by ensuring timely and accurate order fulfillment.

Our estimated annual salary range for this position is $42,000 - $52,000.

Primary Responsibilities:
  1. Process sales orders, purchase orders, and invoices with precision and speed.
  2. Demonstrate professionalism when interacting with customers, providing excellent service and resolving issues efficiently.
  3. Verify that orders are complete and accurate, addressing any discrepancies promptly.
  4. Manage paperwork and documents related to orders, maintaining organization and attention to detail.
  5. Provide swift and informed responses to customer inquiries, enhancing their overall experience.
Essential Qualifications:
  • A high school diploma and 1-2 years of customer-facing experience is preferred.
  • Able to work independently with minimal supervision.
  • Superior communication and organizational skills, both written and verbal.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Familiarity with purchasing or inventory management principles is beneficial.
  • Strong interpersonal and leadership skills.
  • Able to perform physical tasks such as sitting, walking, and lifting up to 35 pounds without assistance.
  • Adherence to company safety policies to maintain a secure work environment.
  • Pass a background check and undergo a drug screening.


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