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Guest Services Coordinator

2 months ago

Tinton Falls, New Jersey, United States Villagecarefamilyservices Full time

Location:


VillageCare Family Services is dedicated to providing exceptional care and support within our vibrant community. We are seeking a Front Desk Associate to join our team, playing a crucial role in the daily operations of our facility.

This position is essential as you will be the first point of contact for residents and their families, ensuring a welcoming and efficient environment.

This is a per diem role with a flexible schedule, allowing you to balance your work and personal commitments.



Compensation:
Competitive pay starting at $18 per hour, commensurate with experience.

Your Impact:
As a Front Desk Associate, you will:
  • Welcome and guide residents, visitors, and staff, addressing inquiries and concerns with professionalism.
  • Manage emergency communications, dispatching appropriate personnel, and contacting on-call medical staff as necessary.
  • Oversee emergency alert systems for residents, ensuring timely responses.
  • Maintain accurate records of resident statuses, including hospitalizations and absences, for security and operational purposes.
  • Log and notify residents of package deliveries, ensuring efficient mail handling and distribution.

What We Offer:
We provide a comprehensive benefits package, including:
  • Medical, dental, and vision coverage.
  • Paid time off in accordance with applicable state laws.
  • 401k plans with company contributions for eligible employees.
  • Access to onsite medical facilities for wellness and sick visits.
  • Educational assistance and certification reimbursement programs.
  • A commitment to professional growth and development for all employees.

Our community is continually evolving, with ongoing enhancements to ensure we set the standard for excellence in senior living.


Qualifications:
To be successful in this role, you will need:
  • A high school diploma or GED.
  • Prior experience in a receptionist or front desk role.
  • Strong verbal communication skills.
  • The ability to manage multiple tasks efficiently.

At VillageCare Family Services, we are an Equal Opportunity Employer, dedicated to fostering a workplace free from discrimination and harassment.