Customer Service Representative

6 days ago


Portsmouth, New Hampshire, United States The UPS Store Full time
Job Description

The Customer Service Representative - Retail will provide exceptional customer service and handle shipping and logistics tasks with accuracy and efficiency. This includes assisting customers with their shipping, printing, and packing needs, processing shipments, and maintaining inventory of shipping supplies.

The ideal candidate will have previous experience in retail or customer service roles, with a strong focus on delivering outstanding customer experiences. You will be proficient in using computers and office equipment, and possess excellent communication skills to effectively interact with customers and colleagues.

This is a fast-paced environment where you will be required to multitask and work under pressure to meet deadlines. If you are a motivated and detail-oriented individual who thrives in a dynamic retail setting, we encourage you to apply for this exciting opportunity

Key Responsibilities:
  • Provide exceptional customer service and assist customers with their shipping, printing, and packing needs.
  • Process shipments, including packing, labeling, and tracking packages using UPS systems.
  • Maintain inventory of shipping supplies and ensure stock levels are adequate.

Salary: $42,000 - $62,000 per year, depending on experience.

About Us: The UPS Store is a leading provider of shipping, printing, and business services. We are committed to delivering exceptional customer experiences and building long-lasting relationships with our clients.

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