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TPWD Customer Service Representative

2 months ago

Lincoln, Missouri, United States Texas Parks and Wildlife Department Full time
Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at the Texas Parks and Wildlife Department. As a key member of our front office staff, you will be responsible for providing exceptional customer service to the public, handling revenue collection and permit sales, and performing general clerical duties.

Key Responsibilities
  • Provide excellent customer service to the public, responding to inquiries and resolving issues in a professional and courteous manner.
  • Collect revenue and process permit sales, ensuring accurate and timely transactions.
  • Perform general clerical duties, including data entry, filing, and other administrative tasks.
  • Assist with front desk operations, including answering phones, responding to emails, and greeting visitors.
  • Work collaboratively with the Office Manager and other team members to achieve departmental goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and knowledge of office software.