ADRC Specialist

2 days ago


Blue Ash, Ohio, United States Council on Aging of Southwestern Ohio Full time
Job Summary:

We are seeking a highly skilled and compassionate ADRC Specialist to join our team at Council on Aging of Southwestern Ohio. As a key member of our staff, you will be responsible for providing exceptional support and guidance to individuals navigating the aging and disability network.

Key Responsibilities:
  • Assist callers from our 5-county region in determining program eligibility for long-term care options and facilities.
  • Provide information and resources to help individuals make informed decisions about their care.
  • Work closely with COA staff to communicate consumer-related issues and maintain confidentiality.
  • Stay up-to-date on COA programs, Medicare, Medicaid, and long-term care topics to provide accurate assistance.
  • Assist consumers in selecting the best Medicare D options and provide training or education to the community or staff on aging and disability resources.
Requirements:
  • Bachelor's degree in a social service field or equivalent experience.
  • AIRS Certified or able to obtain certification within one year of employment.
  • At least one year of experience in health care, community outreach, or related fields.
  • Excellent communication and interviewing skills, with a tolerant and empathetic approach.
  • Ability to adapt to frequent change and build cooperation among team members.
What We Offer:
  • Competitive benefits package.
  • 6% employer-paid pension contribution.
  • Flexible hours and opportunities for professional development.
  • LISW Group Supervision and opportunities to advocate and participate in community events.
About Us:

Council on Aging of Southwestern Ohio is a nonprofit organization dedicated to enhancing the quality of life for older adults, people with disabilities, and their families. We promote choice, independence, dignity, and well-being through a range of services that help individuals remain in their homes for as long as possible.

As a state-designated Area Agency on Aging, we serve a 5-county region and offer a wide variety of agencies, information, and programs that serve older adults and people with disabilities.

We are committed to diversity, equity, inclusion, and belonging and strive to create a workplace that is respectful and inclusive of all individuals.

Join our team and be part of an organization that makes a meaningful difference in the lives of others.
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