Lead Career Coach
4 weeks ago
At SER Metro-Detroit, we are seeking a highly skilled and experienced Lead Career Coach to join our team. As a key member of our Adult Services department, you will be responsible for supervising career coaching activities and providing supportive services to eligible customers.
Key Responsibilities:
- Supervise career coaching activities and ensure effective implementation of service plans.
- Provide technical support in customer assessment, eligibility, and strategies to address customer barriers to employment.
- Assist in ensuring program goals and objectives are met as specified by funding sources and the Corporation.
- Conduct regular reviews of case files, notes, and individual service strategies.
- Make recommendations to management on policy and procedure changes.
- Compile program statistics and prepare performance and progress reports.
Requirements:
- Experience in social work, counseling, career planning, or a related field.
- Graduation from an accredited four-year college or university with major coursework in social work or an equivalent combination of education and experience.
- Knowledge of community resources, case management principles, and program policies and procedures.
- Proficiency in Microsoft Office applications and ability to learn and use MIS and other reporting systems.
- Ability to communicate effectively with customers, vendors, administration, and other employees.
Work Environment:
This role operates in a normal school environment with a moderate noise level. The employee is frequently required to stand, walk, sit for extended periods, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment.
Equal Opportunity Employer:
SER Metro-Detroit is an equal opportunity employer and welcomes applications from diverse candidates.
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