Lead Career Coach

4 weeks ago


Detroit, Michigan, United States SER Metro-Detroit Full time
Job Title: Lead Career Coach

At SER Metro-Detroit, we are seeking a highly skilled and experienced Lead Career Coach to join our team. As a key member of our Adult Services department, you will be responsible for supervising career coaching activities and providing supportive services to eligible customers.

Key Responsibilities:

  • Supervise career coaching activities and ensure effective implementation of service plans.
  • Provide technical support in customer assessment, eligibility, and strategies to address customer barriers to employment.
  • Assist in ensuring program goals and objectives are met as specified by funding sources and the Corporation.
  • Conduct regular reviews of case files, notes, and individual service strategies.
  • Make recommendations to management on policy and procedure changes.
  • Compile program statistics and prepare performance and progress reports.

Requirements:

  • Experience in social work, counseling, career planning, or a related field.
  • Graduation from an accredited four-year college or university with major coursework in social work or an equivalent combination of education and experience.
  • Knowledge of community resources, case management principles, and program policies and procedures.
  • Proficiency in Microsoft Office applications and ability to learn and use MIS and other reporting systems.
  • Ability to communicate effectively with customers, vendors, administration, and other employees.

Work Environment:

This role operates in a normal school environment with a moderate noise level. The employee is frequently required to stand, walk, sit for extended periods, and have sufficient hand, arm, and finger dexterity to operate a phone, computer keyboard, and other office equipment.

Equal Opportunity Employer:

SER Metro-Detroit is an equal opportunity employer and welcomes applications from diverse candidates.



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