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Patient Care Coordinator

1 month ago

MagstattleBas, Grand Est, United States Paradigm Oral Surgery Full time
Job Title: Patient Implant Care Coordinator

At Paradigm Oral Surgery, we are seeking a highly skilled and detail-oriented Patient Implant Care Coordinator to join our team. As a key member of our staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities:
  • Concierge-Level Customer Service: Provide top-notch customer service to patients, referring offices, and team members through phone, in-person, or electronic communication.
  • Patient Scheduling: Schedule appointments and manage the doctor's schedule to ensure efficient use of their time.
  • Financial Management: Collect patient financial responsibility and maintain accurate records.
  • Communication: Partner with the clinical team to ensure excellent patient experience and communicate treatment options and associated costs to patients.
  • Confidentiality: Maintain confidentiality of all patient information in accordance with HIPAA.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Two years of customer service experience required; medical or dental experience preferred.
  • Skills: Understanding of dental terminology, friendly and professional personality, basic office skills, good organizational skills, attention to detail, leadership and problem-solving skills, and effective communication skills.
Benefits:
  • Medical, Dental, and Vision Coverage: Comprehensive health insurance package.
  • Employee Assistance Program: Confidential support for employees and their families.
  • Uniforms/Scrubs Provided: Professional attire for work.
  • Financial Well-Being: Competitive pay, bonus potential, and annual merit reviews.
  • 401(k) Plan: Company match for retirement savings.
  • Health Savings Account: Tax-advantaged savings for healthcare expenses.
  • Life Insurance: Basic and supplemental life insurance coverage.
  • Time Off and Leave: Paid vacation, holidays, and short-term disability plan.