Infrastructure Manager
4 weeks ago
The Infrastructure Manager is responsible for overseeing the day-to-day operations of the IT infrastructure team, ensuring the smooth functioning of CSI systems and applications. Key responsibilities include providing strategic direction, managing budgets, and leading cross-functional teams to achieve business objectives.
Key Responsibilities- Leadership and Management
- Lead and manage a team of system engineers, ensuring alignment with department goals and objectives.
- Oversee the hiring, training, and performance evaluation of team members, fostering a high-performance culture.
- Effectively communicate policies, strategies, and expectations to the department to ensure clarity and accountability.
- Budget and Financial Management
- Manage departmental expenses in accordance with the budget set by senior management, ensuring cost-effective operations.
- Infrastructure Management
- Oversee teams responsible for maintaining operational availability and continuity of internal and external systems and applications, ensuring minimal downtime.
- Plan, design, schedule, and deliver both simple and complex infrastructure projects, collaborating with vendors and internal teams to meet deadlines.
- Education and Certifications
- Bachelor's degree in Information Systems, Computer Science, or a related field; or equivalent experience may be considered.
- Azure or ITIL certification a strong plus or willingness to obtain.
- Experience and Skills
- Minimum of 6+ years of relevant experience in IT infrastructure management.
- Strong understanding of system architecture, cloud platforms, and network infrastructure.
- ITIL experience in Change, Incident and Problem Management
- Knowledge of on-prem technologies and IIS, SQL, Linux operating systems.
- Familiarity with compliance audits (PCI, FBA, SOC1/2) and managing security protocols.
- Proficiency in monitoring tools, automation, and infrastructure management systems.
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Location
- Remote, however, applicants that live one (1) hour drive from a CSI office, are required to be hybrid (3 days in office).
- Travel
- 10-15%
- Physical Demands
- The employee must be physically able to perform all essential job duties, with or without reasonable accommodation, and shall be physically able to perform the tasks and/or functions listed above to the extent job related and consistent with business necessity.
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