IT Support Specialist

2 days ago


Chicago, Illinois, United States RKON Full time
Job Description

We are seeking an experienced IT Support Specialist to join our team. This role involves providing high-quality technical support to our clients, resolving hardware and software issues, and maintaining a positive customer experience.

About the Position:

  • Provides technical support via phone, email, or chat
  • Resolves hardware and software issues
  • Maintains accurate records of incidents and resolutions
  • Collaborates with internal teams to resolve complex issues

Required Skills and Qualifications:

  • 2+ years of experience in IT support
  • Excellent communication and problem-solving skills
  • Familiarity with Microsoft 365 and Teams
  • Ability to work in a fast-paced environment

Salary Range: $50,000 - $70,000 per year



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