Support Expert

3 weeks ago


Santa Fe Springs, California, United States Fry Reglet Corporation Full time

Fry Reglet Corporation is a leading provider of metal fabrications and component systems, seeking a skilled Support Expert to join our team. This role requires exceptional technical skills, attention to detail, and the ability to work effectively in a fast-paced environment.

The ideal candidate will have at least two years of customer service experience, preferably in a business-to-business capacity or with a manufacturer. A high school diploma or equivalent is required, while a college degree is preferred. Experience in architectural design or construction is also an asset.

The regular hours for this position are Monday – Friday, with a start time range between 5:00 am - 7:30 am. The salary for this role is approximately $60,000 per year, based on industry standards and location.

In this role, you will be responsible for providing technical support to our customers through various channels, including phone and email. You will troubleshoot issues, provide solutions, and maintain accurate records. You will also be responsible for participating in ongoing training and development programs, and contributing to the improvement of our customer service processes.



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