Admissions/Marketing Director
4 days ago
We are seeking an Admissions/Marketing Director to join our team at Arbors at Delaware. As a key member of our leadership team, you will be responsible for managing the facility inquiry and admission process, providing exceptional customer service, and developing and implementing customer relationship plans.
Key Responsibilities- Manage the facility inquiry and admission process, ensuring timely and efficient communication with referral sources and residents.
- Develop and implement customer relationship plans, including budget tracking and result monitoring.
- Coordinate the development and implementation of special events and presentations targeted at community education, establishing and maintaining the facility's status as the expert on skilled nursing, specialty programs, and rehabilitation care in the community.
- Maintain a working knowledge of Federal and State regulations and reimbursement guidelines, assisting with managed care referral process.
- Perform other tasks as assigned.
- Associate and/or bachelor's degree in business/communications field preferred.
- Two years equivalent experience in a customer relations position or Admissions Coordinator position in lieu of degree.
- Previous healthcare community relation's experience preferred.
- Affordable Medical, Prescription Drug, Dental, and Vision insurance benefits through leading healthcare insurance providers.
- Effective 2024, we offer a variety of medical coverage options through Anthem Blue Cross Blue Shield.
- Three Pet Insurance options available to choose from.
- Company paid vacation days with rollover option and sick time.
- Flexibility in scheduling.
- Excellent career advancement opportunities.
- Tuition Reimbursement and Student Loan Repayment programs.
- Company Paid Life Insurance.
- 401K retirement program.
- Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
- Unlimited Employee Referral Bonuses.
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