Customer Experience Specialist

3 weeks ago


Inver Grove Heights, Minnesota, United States Diehl CDJR of Grove City Full time
Job Description: Customer Experience Specialist - Automotive

We are looking for a skilled Customer Experience Specialist to provide exceptional service to our customers at Diehl CDJR of Grove City. This role involves working closely with technicians and other advisors to ensure a smooth customer experience.

The responsibilities of this position include:

  • Greeting customers in a timely and friendly manner
  • Providing customers with a detailed breakdown of all charges for the services performed to their vehicle
  • Handling telephone inquiries regarding customer concerns, appointments, and follow up with customers on work in progress

This position offers a competitive salary of $52,000 - $67,000 per year, based on experience, plus benefits including 401(k), dental insurance, employee discount, health insurance, life insurance, paid time off, retirement plan, and vision insurance.

Requirements for this role include:

  • Clean driving record
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment


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