Customer Service Associate
3 days ago
We are seeking a highly skilled Customer Service Associate to join our team at Miller Edge, Inc. in West Grove, PA or Tempe, AZ.
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.
Key Responsibilities:
- Sales and Customer Engagement: Develop and maintain strong relationships with existing customers while identifying new sales opportunities.
- Product Knowledge and Education: Stay up-to-date on product features and benefits to provide expert guidance to customers.
- Order Management and Fulfillment: Coordinate with the sales team to ensure timely order processing and delivery.
- Customer Feedback and Complaint Resolution: Respond promptly to customer inquiries and resolve issues efficiently.
- Cross-Functional Collaboration: Work closely with internal teams to drive sales growth and improve customer satisfaction.
Requirements:
- High School Diploma or Equivalent: Required.
- Customer Service Experience: Essential.
- Sales Experience (Preferred): B2B sales experience or background in the electrical and building products industry.
About Us
Miller Edge, Inc. is a family-owned business with over 65 years of experience manufacturing safety-enhancing products for motorized equipment. We value honesty, integrity, and continued learning, and we believe these principles help us achieve our goals.
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