Floor Supervisor

5 days ago


Cambridge, Massachusetts, United States MANGO Full time
About MANGO

MANGO is a multinational fashion company that designs, manufactures, and markets clothing and accessories. Our team is passionate about style and culture, and we strive to inspire and unite through our work.

Job Summary

We are seeking a dynamic and customer-focused Floor Supervisor to join our team at our upcoming store in Cambridge, MA. As a key member of our sales floor team, you will be responsible for ensuring excellent customer service, achieving sales targets, and maintaining a commercial and aesthetic store environment.

Key Responsibilities
  • Provide exceptional customer service and ensure a high level of customer satisfaction
  • Ensure the sales team has good product knowledge and is aware of key performance indicators
  • Organize and distribute tasks and positions to each member of the team
  • Implement and achieve sales targets in store
  • Maintain the image of the store to make it attractive and commercial
  • Apply visual merchandising standards of the brand and season
  • Participate in updating merchandising and rotation schedules
Requirements
  • Prior experience in retail sales is preferred
  • Must be a sales-driven, goal-oriented individual
  • Passion for customer service, styling, and product
  • Flexible availability, including weekends and holidays
  • Positive, high-energy, friendly, outgoing, and engaging personality
  • Strong time management and communication skills
  • Ability to manage multiple and competing work priorities, demands, and changes
What We Offer
  • Discount on all our lines (Woman, Man, Kids, Teen & Home)
  • Uniform per season
  • Insurance Benefit: You only pay a % of the value
  • 401(K) Pension Plan
  • Holidays + Floating Holidays
  • Vacation Days
  • Bonus and/or Commission paid monthly
  • Opportunities for constant development to other positions within the International Retail structure or Headquarters in Barcelona

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