Customer Experience Ambassador
5 days ago
Soaring Promotions Management is seeking a skilled and driven Customer Support Representative to join our team. As a Customer Experience Ambassador, you will be responsible for delivering exceptional customer service and support while driving sales growth through effective communication and relationship-building.
Key Responsibilities:
- Customer Engagement: Engage with customers directly, providing expert product knowledge and educating them on their desired product inquiries.
- Market Research: Conduct research to identify target markets and engage with new and existing customers to bolster the sales pipeline.
- Sales Enablement: Communicate product features and benefits based on individualized needs, overcoming objections and answering questions as they arise.
- Account Management: Respond promptly and professionally to all account inquiries, ensuring customer satisfaction and loyalty.
Requirements:
- A High School Diploma or equivalent is required.
- 1-2 years of experience in a customer service or sales role is highly recommended.
- Excellent verbal and nonverbal communication skills.
- A tenacious and driven mindset with impeccable time management skills and a superior work ethic.
- A positive and professional demeanor when working with other CSRs and customers.
We estimate the salary for this position to be around $45,000 - $60,000 per year, depending on location and experience. If you are a motivated and results-driven individual who excels in customer-facing roles, we encourage you to apply.
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Customer Service Ambassador
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