Customer Experience Ambassador

5 days ago


Indio, California, United States Soaring Promotions Management Full time

Soaring Promotions Management is seeking a skilled and driven Customer Support Representative to join our team. As a Customer Experience Ambassador, you will be responsible for delivering exceptional customer service and support while driving sales growth through effective communication and relationship-building.

Key Responsibilities:

  • Customer Engagement: Engage with customers directly, providing expert product knowledge and educating them on their desired product inquiries.
  • Market Research: Conduct research to identify target markets and engage with new and existing customers to bolster the sales pipeline.
  • Sales Enablement: Communicate product features and benefits based on individualized needs, overcoming objections and answering questions as they arise.
  • Account Management: Respond promptly and professionally to all account inquiries, ensuring customer satisfaction and loyalty.

Requirements:

  • A High School Diploma or equivalent is required.
  • 1-2 years of experience in a customer service or sales role is highly recommended.
  • Excellent verbal and nonverbal communication skills.
  • A tenacious and driven mindset with impeccable time management skills and a superior work ethic.
  • A positive and professional demeanor when working with other CSRs and customers.

We estimate the salary for this position to be around $45,000 - $60,000 per year, depending on location and experience. If you are a motivated and results-driven individual who excels in customer-facing roles, we encourage you to apply.



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