Fire Service Technician

3 weeks ago

Grand Rapids, Michigan, United States Allied Universal Technology Services Full time
Job Summary

We are seeking a highly skilled Fire Service Technician to join our team at Allied Universal Technology Services. As a key member of our security technology team, you will be responsible for the installation, maintenance, and repair of fire and security systems in commercial settings.

Key Responsibilities
  • Travel to commercial client sites to service, repair, troubleshoot, and inspect fire and security systems.
  • Install, maintain, and repair fire alarm and security systems, including electrified and non-electrified locks, card readers, and IP-based video security systems.
  • Troubleshoot system installations to identify issues and apply effective and efficient resolutions consistent with company installation standards.
  • Apply all necessary documentation for tracking of service-related issues.
  • Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment, and CCTV testing devices.
  • Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings, and related documents for low-voltage applications.
  • Establish and maintain effective working relationships with internal and external customers.
  • Provide phone and online remote diagnostic support.
  • Perform other duties as assigned by the Service and Operations team.
Requirements
  • High school degree, vocational school, or equivalent required.
  • Minimum of two years of field experience.
  • FAST license.
  • Current driver's license if driving a company vehicle or personal vehicle in the course of conducting business.
  • Possession of state-specific licensing or ability to hold license once hired.
  • Understanding of Windows operating systems and overall IT network topology.
  • Good communication skills for effective interaction with internal and external customers.
  • Available for scheduled on-call duties to respond to emergency service calls.
  • Strong troubleshooting skills, mechanical, and electronics aptitude.
Preferred Qualifications
  • Experience with Bosch, DMP, or Honeywell.
  • Experience with any of the following: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Commend, Open Options, Notifier, Fluidmesh, or ONSSI.
  • Basic knowledge of access control and video systems is a plus.
Benefits
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • Eight paid holidays annually, five sick days, and four personal days.
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
Equal Employment Opportunity

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

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