Customer Service Representative

2 weeks ago


Amelia Court House, Virginia, United States Southern States Full time

**Company Overview**: Southern States Cooperative is a farmer-owned cooperative dedicated to helping employees and customers grow through challenging and rewarding career opportunities.

As a Customer Service Associate Retail Admin, you will be responsible for performing a variety of customer service and business office functions. This role ranges from entry-level customer support and bookkeeping to senior-level customer relations, office administration, and coordination of high volume or large revenue orders.

**Job Responsibilities**: Provide timely information to management and staff, vendors, suppliers, customers, sales team, and other business partners regarding daily operations. Assist with inquiries, provide order status updates, and communicate in a courteous and professional manner.

**Required Skills and Qualifications**: High School diploma required. Prefer 6 months of experience in a retail setting providing excellent customer service and operating point of sale equipment. Ability to demonstrate customer-focused interpersonal skills, learn facility guidelines, and effectively apply knowledge of store merchandise.

**Benefits**: Competitive salary range of $45,000 - $60,000 per year, medical, dental & vision insurance, 401(k) plan with company match, health care flexible spending account, dependent care flexible spending account, short term disability, long term disability, life insurance, accident death and dismemberment insurance, paid time off, vacation buy-back, company holidays, tuition assistance, employee assistance program, legal services, long term care insurance, pet insurance, employee merchandise discounts, wellness program, volunteer program, and employee referral bonus program.



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