Healthcare Access Specialist

3 days ago


Los Angeles, California, United States MedPOINT ManagementHCLA Full time

MedPOINT Management/HCLA is seeking a highly motivated Patient Engagement Coordinator to outreach to Medi-Cal members in need of health care improvement interventions. The ideal candidate must be able to motivate and guide patients to visit their Primary Care Physician (PCP) office.

The goal of improving compliance with completion of quality screening tests and exams is a crucial component of this position. As a Patient Engagement Coordinator, you will be responsible for:

  • Contacting potential patients and educating them on the importance of scheduling appointments that will vastly improve their health status.
  • Assisting members in making their appointments.
  • Addressing any barriers to accessing care to ensure members receive services in a timely manner.
  • Improving patient health outcomes through member engagement.

You will work closely with Health Centers, health plans, and senior staff at MedPOINT Management/HCLA, reporting findings on a regular basis. Your documentation skills are essential as you will document outreach activity including productivity on a weekly, monthly, and quarterly basis.

To be successful in this role, you should have:

  • Bilingual English and Spanish required.
  • High school diploma or equivalent required (Bachelor's degree preferred).
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) required.
  • 2-3 years of experience and knowledge of a managed care healthcare delivery system preferred.

Estimated salary: $55,000 - $65,000 per year.



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