Operations Director

1 day ago


San Francisco, California, United States On Lok Full time

**About On Lok Day Services**

The 30th Street Senior Center is San Francisco's largest multipurpose senior center, serving over 6,000 seniors annually. Our mission is to help seniors remain healthy, independent, and in their communities for as long as possible.

**Job Overview**

We are seeking an experienced leader to oversee the day-to-day management of our center and its programs, including nutrition, health promotion, case management, and more. The Assistant Director will lead a dedicated team, drive strategic goals, and manage program operations with a focus on continuous improvement, compliance, and senior participant safety.

Key Responsibilities:

  • Manage day-to-day operations of the Senior Center program.
  • Assess needs and ensure program objectives are met.
  • Develop, implement, and evaluate center/department goals, aligned with both OLDS goals and On Lok goals and strategy.
  • Manage escalated senior relations issues through listening skills, diagnosis, problem-solving, mediation, negotiation, and conflict resolution.
  • Responsible for personnel and senior participants' safety and compliance.

Leadership & Team Building:

  • Lead staff through motivation, coaching, training, and retaining using effective, collaborative, team-oriented leadership style.
  • Provide leadership in building high-performing and results-driven teams.
  • Connect and engage teams across the organization in a collaborative and inclusive way.

Salary:** $80,000 - $110,000 per year, depending on experience

Required Qualifications:

  • Master's Degree in Social Work, Dietetics, Recreational Therapy, Gerontology, or a related field.
  • 2-4 years of experience in supervisory experience.
  • Excellent verbal and written communication skills.
  • Strong organizational skills; analytic and program development; and multi-tasking skills.
  • Excellent computer skills.
  • Bilingual in Spanish/English required.


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