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Technical Services Specialist

2 months ago

Houston, Texas, United States Ben Aris Full time

About the Role:

Ben Aris is seeking a highly skilled Senior Research Chemist to join our Technical Services team. As a key member of our team, you will be responsible for conducting downstream application research tailored to the market demands within the North American region.

Key Responsibilities:

  • Conduct research and development relevant to downstream applications for the North American market, including developing guide formulations, such as solvent borne and water borne polyurethane coatings.
  • Respond to customers' feedback on technical problems and improve product value as well as customer satisfaction.
  • Review customers' quality complaints and provide technical solutions and recommendations.
  • Use product expertise and collaborate with customers to determine root causes in product quality problems.
  • Conduct downstream application research based on North American market needs and introduce products to address customers' issues.
  • Perform material characterizations using advanced analytical instruments.
  • Evaluate, formulate, and analyze synthesis work on polyurethane and provide recommendations.
  • Implement new application development to customers' special requests, including troubleshooting, formulation, and product advice.
  • Represent the Company at industrial conferences, exhibitions, and technical seminars and maintain professionalism.
  • Other duties and projects as assigned.

Requirements and Qualifications:

  • Bachelor's degree or higher in organic chemistry, polymer science, or related fields.
  • 5+ years of R&D or industry lab experience.
  • Expertise in coating and adhesive industry, with a preference for experience in polyurethane CASE industry (HDI, IPDI, and HMDI in coatings and adhesives).
  • Strong knowledge of organic chemistry or polymer science.
  • Proficient in experiment design (DOE), execution, data analysis, and report writing.
  • General understanding of isocyanate product technical processes, quality indicators, and downstream applications (coatings, adhesives, sealants).
  • Hands-on experience in a chemistry lab and proficiency in operating analytical instruments.
  • Ability to independently conduct experiments and characterizations.

What We Offer:

Ben Aris is an equal opportunities employer and offers a competitive salary and benefits package to the successful candidate.