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Retail Sales Associate

2 months ago

Issaquah, Washington, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Marshalls. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service by engaging with customers, answering questions, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Adhere to all operational and merchandise standards, including inventory management, pricing, and display maintenance.
  • Process customer transactions accurately and efficiently, including ringing sales, handling returns, and counting change.
  • Promote credit and loyalty programs to customers and provide information on store promotions and events.
  • Participate in store recovery and maintenance activities, including cleaning, restocking, and organizing the sales floor and stockroom.
  • Work effectively with peers and supervisors to achieve sales goals and maintain a positive store culture.
Requirements
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and organizational skills, with attention to detail and ability to multitask.
  • Ability to lift heavy objects and work in a physically demanding environment.
  • Previous retail experience preferred, but not required.
Benefits

Marshalls offers a competitive benefits package, including:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Those who meet service or hours requirements are also eligible for:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

Marshalls is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.