IT Support Specialist

4 weeks ago


Lakeland, Florida, United States TEKsystems Full time

Are you a technical expert looking for a challenging role that will allow you to grow with a company on the rise? We are seeking an IT Support Specialist to join our team at Draken Intl, a leader in the industry. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our employees, ensuring that they have the tools and resources they need to succeed.

Job Description:

We are seeking an experienced IT Support Specialist to join our team. The successful candidate will have a strong background in Windows environments, including Azure, Windows 10, and Office 365. Experience with Meraki networks, PC and MAC devices, and general VTC experience is also a plus. As an IT Support Specialist, you will be responsible for troubleshooting and resolving technical issues, as well as providing training and support to end-users.

Required Skills and Qualifications:

  • 3-4 years of experience working with a helpdesk ticketing system
  • Strong knowledge of Windows, Linux, and MacOS Server implementation and administration
  • Expertise with Windows and Mac desktop environments
  • Advanced knowledge of Active Directory and Active Directory Azure environments
  • Experience with PowerShell scripting
  • Networking skills, particularly with Meraki
  • Anti-Virus experience
  • Ability to troubleshoot simple server- or access-related issues
  • Excellent communication and problem-solving skills
  • Flexibility and adaptability in a fast-paced environment

Salary and Benefits:

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience. Benefits include health insurance, 401(k) matching, and paid time off.

About Us:

Draken Intl is a rapidly growing company that has recently brought its IT operations back in-house. We are building out a new internal IT team to support our expanding workforce. This is an excellent opportunity for a motivated and technically savvy individual to join our team and contribute to our growth.



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