Insurance Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions.
Responsibilities:- Develop and maintain a deep understanding of our customers' needs and preferences.
- Use a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
- Identify opportunities to upsell and cross-sell our products and services.
- Collaborate with our team to develop and implement effective sales strategies.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and problem-solving skills.
- Fluency in Spanish is a plus.
We offer a competitive salary and commission structure, as well as opportunities for growth and advancement within our agency.
About Our Agency:We are a dynamic and customer-focused agency located in Chino Hills, CA. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
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