Phone Support Associate

3 weeks ago


Dallas, Texas, United States Curate Corp Voice Full time
Phone Support Associate

Curate Corp Voice is seeking a Phone Support Associate to join our team in Dallas, TX. This full-time role comes with a salary of $40,500 per year.

About the JobThis associate will be responsible for providing customer support via phone calls, addressing inquiries, resolving issues, and ensuring a positive experience for each caller. The ideal candidate should have excellent communication skills, a strong attention to detail, and a positive attitude.

Duties and Responsibilities
  • Answer inbound calls and respond to customer inquiries in a timely and professional manner.
  • Provide accurate information on products and services to customers.
  • Resolve customer complaints and issues by troubleshooting or escalating when necessary.
  • Maintain accurate records of customer interactions and transactions.

Qualifications
  • High school diploma or equivalent (Bachelor's degree preferred).
  • Excellent verbal communication skills.
  • Strong problem-solving skills and ability to think quickly on your feet.
  • Proficiency in using computer systems and CRM software.


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