Phone Support Associate
3 weeks ago
Curate Corp Voice is seeking a Phone Support Associate to join our team in Dallas, TX. This full-time role comes with a salary of $40,500 per year.
About the JobThis associate will be responsible for providing customer support via phone calls, addressing inquiries, resolving issues, and ensuring a positive experience for each caller. The ideal candidate should have excellent communication skills, a strong attention to detail, and a positive attitude.
Duties and Responsibilities
- Answer inbound calls and respond to customer inquiries in a timely and professional manner.
- Provide accurate information on products and services to customers.
- Resolve customer complaints and issues by troubleshooting or escalating when necessary.
- Maintain accurate records of customer interactions and transactions.
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred).
- Excellent verbal communication skills.
- Strong problem-solving skills and ability to think quickly on your feet.
- Proficiency in using computer systems and CRM software.
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