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Administrative Services Supervisor
2 months ago
Job Summary:
The Administrative Services Supervisor will oversee the daily operations of the healthcare facility, ensuring seamless coordination of administrative tasks and support staff. This role requires strong leadership and communication skills, with the ability to motivate and direct a team of support staff.
Key Responsibilities:
- Supervision of Support Staff: Hire, train, and direct support staff in business operations, perform performance reviews, and provide guidance and evaluation.
- Administrative Operations: Oversee daily aspects of office functioning, including space allocation, supply chain, phone assignments, and equipment maintenance.
- EMR Training: Teach annual formal classes on the use of EMR to master-level externs and provide ongoing consultation to staff and externs.
- Payroll and Benefits: Monitor payroll for all hourly and administrative employees, check and approve Advocate Works, and manage holiday schedules.
- Safety and Compliance: Ensure all necessary materials are displayed and staff is knowledgeable about safety tools, participate in hospital committees, and lead accreditation efforts.
- Human Resources: Maintain accurate and up-to-date HR files, serve as primary liaison to HR Direct, and represent HR compliance at audits and surveys.
- Clinician Management: Assure clinicians' and psychiatrists' license management, supervise timely paneling of BHS staff with insurers, and oversee malpractice insurances.
- Records Keeping: Initiate and supervise PHI files archives, ensure appropriate documentation is stored and archived, and supervise chart keeping.
Requirements:
- Associates Degree in business administration, healthcare administration, or related field, and 2-4 years of healthcare billing experience, or 4-6 years of healthcare billing experience and 3-5 years of supervisory experience.
- Strong computer skills, interpersonal and communication skills, analytical, organizational, and problem-solving skills, and customer service skills.
Working Conditions:
- Demonstrates commitment to patient-focused care, positive leadership in problem-solving, and ability to work flexibly in a fast-paced environment.
- May be exposed to patients who potentially could be violent, and must be able to respond to urgent needs for consultation 24 hours/day, 7 days/week.
