Hospice Nurse Coordinator

6 days ago


Lafayette, Louisiana, United States LHC Group Full time
About the Role

LHC Group is seeking a skilled Clinical Triage Specialist to join our team. As a key member of our interdisciplinary team, you will play a vital role in delivering high-quality, patient-focused care through triage calls after hours and on holidays.

Responsibilities
  • Triaging Calls: Respond to calls from patients and/or family members, assess problems, and provide compassionate care.
  • Documentation: Timely and accurate documentation of calls received within the electronic medical records system, including workflow processing.
  • End-of-Life Care: Knowledge of symptom management and pain control to address crisis situations effectively.
  • Team Collaboration: Coordinate with on-call nurses to deliver high-quality nursing care, schedule assessments, and maintain effective communication with patients, families, and staff.
  • Communication: Update hospice staff and the interdisciplinary team on patient changes, vendor updates, and facility changes to ensure compliance with the patient's plan of care.
  • Medication Management: Assist in overseeing medication, DME, and supply utilization to support the organization's financial performance.
  • Communication with Physicians: Inform medical directors, attending physicians, and others regarding patient status changes or needs.
  • Education and Training: Ensure accurate education on electronic medical record updates, state and federal regulations, documentation processes, and other relevant topics.
  • Orientation and Team Meetings: Facilitate orientation of new personnel and actively participate in weekly interdisciplinary team meetings.
  • Compliance: Maintain knowledge of and adherence to all policy and procedures, ensuring accurate and timely documentation within the electronic medical record.
Qualifications
  • Licensure: Must be a licensed Registered Nurse in good standing with no restrictions in all states of practice, compact licensure preferred.
  • Experience: Must have two years' experience as a Registered Nurse, with at least one year of direct patient care in a hospice, home health, or oncology setting.


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